The Cruising Bug
The news slipped under the door after Skagway.
Unlike the usual colourful drift of shopping flyers, cocktail party
invitations and come-ons for art auctions, bingo, massage therapy
and shore excursions, this was a plain message in black and white.
A "health notice" from the captain. Apparently we had a bug on
board.
The gastrointestinal kind.
You could almost hear the gasps of alarm from behind each cabin
door.
But the next few lines were intended to soothe. The illness was not
life-threatening, had no long-term effects and was second only to
the common cold in causing illness, but still… drear words like
"symptoms", "isolation", and "infirmary" sprang off the page.
It was CRITICAL (in caps) wrote the man in charge, to wash hands
thoroughly and often. "Rub all surfaces of lathered hands
vigorously for 15-20 seconds before rinsing. We cannot
over-emphasize the importance of doing this very simple
thing."
Ever counted up to 20 as you wash your hands? It feels like
preparing for surgery. But we wore our soap to a sliver, alert for
the smallest intestinal grumble as we ate (oh, how we ate) and
drank our way aboard the good ship Ryndam through placid summer
seas from Anchorage down to Vancouver, drifting past glaciers and
slipping through narrow forested inlets between towering snowy
peaks.
The Ryndam is a Holland America line ship of impeccable
reputation.So polished was the service that we hadn't given a
moment's thought to hygiene as we breezed ashore at a string of
tiny Alaskan ports now enjoying their second gold rush.
In the old days it was yellow metal that brought the hordes. Now
it's giant ships, some carrying 2500 or more tourists. Four or five
vessels per day jostle for parking space at coastal towns no bigger
than, say, Russell - and there are 450-odd ship visits per season.
Dockside shops and eateries somehow have to cope, sometimes (we now
realized) not that well.
"You might be interested to know," we heard on the PA the next day,
"that all four ships in Skagway yesterday picked up the virus."
Some bar, some café, somewhere, had pitched us all into a frenzy of
hand-washing.
The cruise industry, understandably, gets chills at the merest
mention of on-board illness but it's no secret that many shipping
lines have had to scrub down bug-bearing vessels recently, right
down to cleaning the buttons on lift walls and TV remotes.
We should have been forewarned because we were sanitised even
before we first stepped on board. At the foot of the gangway stood
a waist-high device like a fish bowl on a stand. It automatically
dispensed a pungent squirt of antiseptic liquid onto your
outstretched hands as you passed by. Just in case.
The virus spreads by jumping from infected faeces (charming
thought) to the mouth on food or contaminated surfaces. The
treatment is simply to lie low and let it pass, which usually only
takes a day or two.
Cruise ships aren't, of course, alone. The Norwalk virus (also
called the Norovirus) can strike in any place where people live
close together - such as in hospitals, military camps and, in
Auckland recently, rest homes.
But on cruise ships? Those plush and swanky interiors seem so
sparkling you wouldn't think a common bug could get a look
in.
But give a virus an inch and it'll take not just a mile but the
promenade deck too. When 20 per cent of 1557 passengers aboard the
Regal Princess got sick in August last year, its Atlantic cruise
was cut short by a day so everyone could be off-loaded in New York
and the ship scoured extra-clean.
According to the United States-based Centers for Disease Control,
24 outbreaks of cruise-acquired viral gastroenteritis broke out on
17 ships in 2002. By late last year, another 26 shiploads of
passengers had got that queasy feeling.
It can happen aboard the classiest of ships. All of man's ingenuity
in building behemoth boats pales against the power of a tiny
virus.
No one can say whether there's more of it about, or whether it's
just being reported more. In the steamship era passengers often
groaned in their beds for days, but sea sickness is less common now
that ships are so big and designed so well that they forge steadily
through what would once have been nausea-inducing swells. Complain
to the ship's doctor of nausea, vomiting and diarrhoea and you'll
be noticed, especially if you also have a fever, headache and
stomach ache.
It is, of course, a cruise marketer's nightmare. Upchucking does
not square well with glossy publicity shots of tanned and happy
vacationers.
So when the Norovirus strikes, it's action stations. On our ship,
we could no longer stroll the salad bar by ourselves. Instead, we
were kept at bay behind velvet ropes, pointing to our choices from
afar so that plastic-gloved staff could tong the food onto our
plates. All self-service was banned.
They emptied the Jacuzzis and locked the library shelves so the bug
couldn't spread on books. Salt and pepper shakers went, replaced by
single-serve paper sachets. Fresh fruit disappeared from bowls in
the cabins. You could even get plastic gloves in the casino in case
the roulette chips were unclean.
In the internet cafe, the manager sat with a giant tub of
antiseptic wipes at her elbow, ready to swab down mouse and
keyboard after each use. "I'm just going down to the crew area," I
heard her mutter to an offsider. "We're still on red alert,
remember."
We had met the ship's doctor, an affable guy who'd taken the job as
a relaxing break from running a busy ER in California. "See you in
the Crow's Nest later,' he said. But when we went to the bar, he
was nowhere to be seen. Busy, no doubt, down below.
Anyone who got sick, whether passenger or crew member, had to
report it. And then they had to stay isolated in their cabins for
72 hours with all meals delivered to them - though it was hard to
imagine anyone wanting food while the virus had its way with their
guts.
So stretched was the manpower that at breakfast even the ship's top
chef could be seen dishing out hash browns at the buffet.
Meanwhile, an "intensive and frequent cleaning regimen" meant that
anything possibly touched by human hand was scrubbed and wiped and
then scrubbed and wiped again.
And it worked. The spread of illness stopped. We cruised serenely
on, even if the dining room seemed a tad emptier than before. "If
it gets up to 200," one crew member darkly confided, "you'll all be
flying home while the ship goes into quarantine." But gossip had it
that only 12 people had fallen sick from the passenger list of
around 1200.
"No, it was 45," said someone I met after we'd all disembarked. "My
friend had it. She was pretty sick for a day or so, but she's fine
now." She was also mollified, no doubt, by payment of some
compensation - a few hundreds dollars, apparently.
The bug stories aren't deterring passengers from heading out to
sea. Cruising is booming. Demand from North Americans and Europeans
is expected to top 12 million passengers per year by the end of
2010. More than 50 new cruise ships have been built recently (like
Queen Mary 2) or are on the drawing board - at a cost of more than
$US8 billion.
Cruising appeals in this age of airport hassles because once you're
on board you can unpack, kick your suitcase under the bed and just
go with the flow. Once you've endured security the first time,
you'd don't have to do it again. All you need to take when you go
ashore is your boarding card and a photo ID. Your driver's licence
will do.
And the giant new liners are for people seeking far more fun than
shuffleboard and deckchair naps. On Caribbean cruises, average age
is down to 39 because eager singletons, family groups and youthful
boomers are leading the cruising revival. You can wear yourself out
with fun and games, or just chill out and do very little. And most
ships carry lecturers with knowhow on port culture, geography and
natural history so there's intellectual stimulation on tap
too.
Next summer the massive Sapphire Princess sails Australasian waters
from December through to March. The biggest ship ever to visit
(2700 passengers) she'll be in Auckland and Wellington seven times
and Dunedin and Christchurch six times as she slips back and forth
across the Tasman on voyages lasting around two weeks. Fjordland,
Hobart, Melbourne and Sydney are included in her ports of
call.
Sapphire Princess has five pools, nine restaurants and cafes, eight
jacuzzis, a mini golf course, wedding chapel, luxury spa sanctuary,
two nightclubs, 13 bars and lounges and the biggest on-board
internet café on the planet.
Those trips are almost booked out already, though you might still
grab an obstructed-view cabin (lifeboat in front of window) for
around $3000 per person.
Also coming to a town near you is the Discovery, a refurbished and
much smaller ship (600 passengers) from the "Love Boat" era, which
is doing two nine-night voyages from Auckland to Auckland, taking
in seven local ports including Tauranga, Napier and Akaroa.
Note that if money's no object, the smartest way to sail out of New
Zealand this summer is aboard the Silver Cloud on a 10-day trundle
to Cairns. Prices range from $7960 to $9937 per person. You'll be
glad to know that includes liquor and fine wines.
So go on, have a good time. Just remember to wash your hands.
Listener magazine
© Copyright 2009-2012 Lindsey Dawson



